Chatbase
Chatbase trains an AI agent on your own content to answer customers on chat, email and WhatsApp. It has no free plan, only a 7-day trial, and each plan includes just 1 agent.
About Chatbase
Chatbase is an AI support-agent platform that trains an AI agent on your own business content β your website, documents and files β so it can answer customer questions. One agent covers many channels: chat, email, voice, Slack, WhatsApp and Messenger, with a built-in helpdesk and human handoff.
How the pricing really works: Chatbase has no free plan anymore. Its current pricing page offers a 7-day trial on every self-serve plan. Monthly prices are Hobby $40, Basic $150, and Business $500, with Enterprise custom. Yearly billing is 20% off, at $32, $120 and $400 per month. Every self-serve plan includes exactly 1 agent and 40 MB of training per agent. Message credits renew on the 1st of the month, and unused credits do not roll over. Actions multiply the credit cost.
The honest catch: there is no free plan anymore, credits expire monthly, and you get only 1 agent per plan β extra agents, storage and branding removal are all paid add-ons.
Key Capabilities & Features
- Train an agent on your website, documents and files
- AI Actions and Procedures so agents do tasks, not just answer FAQs
- Built-in helpdesk with human handoff
- Integrations: Zendesk, Salesforce, Intercom, HubSpot, Shopify, Stripe, Zapier, Twilio, Calendly, WordPress
- Voice agents
- Channels: chat, email, voice, Slack, WhatsApp, Messenger
- GDPR and SOC 2 Type II compliance; customer data never used for training, on all plans
Chatbase Pricing Plans
Pricing Stability & Change History
| Audit Date | Plan Tier | Starting Price | Status |
|---|---|---|---|
| Nov 1, 2026 Latest Check | Paid | $40 per month ($32 per month billed yearly) |
β Verified |
Frequently Asked Questions about Chatbase
Does Chatbase have a free plan?
A: No, not anymore. Chatbase's current pricing page has no free plan, only a 7-day trial on every self-serve plan. An old blog post still advertises a free plan with 50 credits per month, but that is stale.
How many agents do you get per Chatbase plan?
A: Exactly 1 agent on every self-serve plan, with 40 MB of training per agent. Extra agents are paid add-ons.
Do Chatbase credits roll over?
A: No. Credits renew on the 1st of the month, and unused credits do not roll over. Actions also multiply the credit cost.
Does Chatbase remove its branding?
A: Deployed agents carry "Powered By Chatbase" branding. Removal is a paid add-on (price not shown), and full white-label is only on Enterprise.
